Utilise these powerful call features to reduce missed calls, work from anywhere and improve the experience for your callers
See Features Request A DemoGet a professional phone system, local or national number, welcome messages, call recording and loads more features that help you run a small business.
Work from anywhere with an internet connection
Working in teams has never been easier
Port existing phone numbers into your new VoIP system
Update your VoIP settings at anytime to work around your needs
Simply plug your handset in, connect to Wifi and you’re set up and ready to start making calls
Easily add more handsets to your system as your business grows at anytime.
Nowadays, even small business & start up companies can afford to use state of the art communication features like auto attendant, automatic call transfer and call forwarding, voicemail to email recordings. All of these make your office communications faster and more flexible than ever before. You can keep control of all these services through a simple onscreen dashboard on your mobile of computer.
See FeaturesMoving to our VoIP phone service will future-proof your business phone system. BT have announced that they are switching off traditional ISDN phone services by 2025. If your business relies on a traditional phone service, your service will be affected and may cease if you do not move to a VoIP solution before the deadline.
Have the flexibility to work from anywhere and never miss a call again! Your team can keep connected by making internal and external calls using their VoIP phone system from anywhere with an internet connection, including the office, home or even overseas!
Choose from a range of monthly or fixed term packages and add extra features to build a phone system around your business’s needs. Keep existing numbers or add new ones by choosing from a selection of local or national numbers.
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Speak with our North East based team Mon-Fri 9:00am-5:00pm or raise a ticket with our support team and one of our team will help see what we can do to help.
Get access to real-time insights into call quality, usage statistics, and system performance, enabling proactive identification and resolution of issues to ensure uninterrupted communication. It also streamlines monitoring and management by consolidating key metrics and alerts in a single, user-friendly interface, enhancing decision-making and operational efficiency.
For small businesses, every call counts and having a flexible and affordable phone system is crucial to efficiently and effective running your business.
An effective phone system for your business will do more than just make calls. It can improve the experience of fundraisers & corporate supporters, promote events & increase donations and increase the efficiency of employees by minimising distracting calls.
Unlimited calls to landlines & mobiles Take & make work calls on your computer, mobile or tablet Add a professional custom welcome message Keep your existing phone number for an easy switch
Manage inbound calls with menus, route callers to the right user or team quickly.
Enjoy crystal clear calls with HD VoIP sound quality
Stop overspend with inclusive calls to 01, 02, 03 & 07 numbers
Transfer screened or blind calls easily with the click of a button
Use any local or national number, from anywhere
Personalise a welcome greeting to all callers
Route calls based on your callers choice (press 1 for… Press 2 for …)
Set up voicemails for users or teams
Keep your existing number and benefit from inclusive calls
State of the art security for calls and storage
Turn being on hold into a nice experience with customisable music
Make free calls to extensions within your organisation
Unlimited calls to landlines & mobiles Take & make work calls on your computer, mobile or tablet Add a professional custom welcome message Keep your existing phone number for an easy switch
Easy to use mobile app for smartphones
Make calls from your computer or laptop with an easy to use app
Choose from a range of handsets to meet your needs and budgets
Make calls from the office, home or anywhere with an internet connection
Chat with your team with video calls from anywhere
Call internationally at reduced rates compared to traditional phonelines
Unlimited calls to landlines & mobiles Take & make work calls on your computer, mobile or tablet Add a professional custom welcome message Keep your existing phone number for an easy switch
Direct calls to another number, extension, team or mobile number
Automatically direct calls to specific extensions, teams or mobile numbers
Schedule professional greetings for your opening times, out of office hours and holidays
Temporarily redirect calls to your voicemail, other extensions or teams
Automatically transfer calls to voicemail or another extension or team
Place a caller on hold and resume when you’re ready
Easily track missed calls or voicemails through your softphone or desktop handset
Direct calls to a team of users so you never miss a call again
Caller can wait in a queue to speak to a team or extension
Personalise a welcome greeting to all callers
Route calls based on your callers choice (press 1 for… Press 2 for …)
Listen & download calls from the last 59 days
Voicemail converted to text and sent to your activity feed or email
Unlimited calls to landlines & mobiles Take & make work calls on your computer, mobile or tablet Add a professional custom welcome message Keep your existing phone number for an easy switch
Access a summary of key performance metrics and data to help managers make informed decisions quickly.
Stay on top of your team’ performance with easy to build wallboards
and reporting that can be produced on- demand or scheduled to provide regular updates to management staff.
Easily check call history for individuals or whole organisation
Listen & download calls from the last 59 days
See which team members are online & available to take calls
Easily check call & team performance & efficiency
Easily monitor calls and understand the call usage by individuals & teams
Schedule daily, weekly or monthly reports of users or team to be emailed directly to you.
Present the same number across all users when making calls from any device
Present a specific number when making calls from individual users or teams
Notifications of missed calls across the organisation
Be notified of new voicemails and listen on the go
Voicemail converted to text and sent to your activity feed or email
Streamline work flow by intergreating your telephony system with any CRM, website or software with an open API.
Give us a call on 03301759968 or send us a message using the link below
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Business Phone System