BT Digital Switch-Off: What You Need to Know

The BT Digital Switch-Off is the nationwide transition from traditional copper-based phone lines to modern digital networks. Scheduled to be completed by 2025 (extended to 2027), this switch-off is happening because the old PSTN infrastructure is outdated and expensive to maintain. Moving to digital technology offers faster, more reliable services and supports future innovations.

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How will it impact your business?

Any issues found on traditional phone lines after 2025 will no longer be fixed by BT. So if your business is running your phone or broadband on the traditional line you may be affecting. This could result in a loss of service whichout a way to fix it, even if you are in an ongoing contract.

As we get closer to the switch-off date, we are expecting to see set up times and costs increase as demand goes up!

Acting now will protect your business and generate considerable saving compared to waiting.

Why is it Happening?

  • Outdated Technology: The analogue (PSTN) system which traditional phone lines numbers run is over 40 years old and can’t keep up with today’s communication needs.
  • Cost Efficiency: Digital networks are more cost-effective and easier to maintain.
  • Enhanced Features: Digital services provide better quality and additional features, improving business communication.

Impact on Your Business

  • Landline Changes: Traditional landlines will no longer work, requiring a switch to digital numbers and hosted telephony.
  • Broadband Upgrades: Existing broadband connections will need upgrading to future-proof solutions like Ultra-fast fiber broadband.

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