Mobile & desktop communicator app

Hosted Telephony allows employees to take their communication channels with them wherever they go, however they work, and on whatever device they choose.

One system, used multiple ways…that’s smart!

Experience seamless unified communication and collaboration with our all-in-one platform. Enjoy features like softphone, video conferencing, instant messaging, screen and document sharing, group conferencing, and presence, all within a single, intuitive interface.

Cloud telephony features

Easily manage your telephony phone system and phonebook directories with flexible grid and list view options. Benefit from the built-in dialer to make calls effortlessly and receive calls from any configured call queues, ensuring you never miss an important call.

Start or join video meetings one the move with screen-share functionality available, as well as call conferencing features, including both instant and pre-defined conference rooms.

Easy-to-use instant messaging, with both group messaging and direct messaging available. Includes voice notes, file sharing, and message status information.

Set presence settings to show availability to a global directory of all employees or contacts. Benefit from unified voicemail, with voice-to-email transcription, and integrated call-recording.

Total flexibility as standard

Use on Windows and MacOS desktops or laptops, and mobile devices running iOS or Android software.

This flexibility enables businesses to remain device agnostic, while empowering employees to work on their preferred device, whether working in the office, on the road, or at home.

Contact Centre features

Use on Windows and MacOS desktops or laptops, and mobile devices running iOS or Android software.

This flexibility enables businesses to remain device agnostic, while empowering employees to work on their preferred device, whether working in the office, on the road, or at home.

You're in good company

We are proud to offer a 5 star services to businesses throughout the North East.

Really Efficient Service

We have been with PBS for about a year now and in that time they have been efficient and helpful, on the rare occasions that we have had an issue its been dealt with immediately. Carla in particular has been outstanding and as our account manager we could not ask for more.

Highly recommended!

Dallas Klein

Hays Garden World

Fantastic and very very helpful Carla is a star

I have used Keith for over 10 years for all my mobile phones, he introduced me to Michael who was fantastic and now takes care of all our telecoms Carla could not of done more to help our company get up and running and explained everything to us in plain language. Will be using these now for everything very trusting and the IT dept is second to none (lee is our man). Cannot recommend high enough a pleasure to work with and our company look forward to working with them for a long time!

Ian Lorne

Director, SIAMP

Fantastic service

We have been with Keith for 20 plus years now following him from company to company.
Keith goes above and beyond and more with his service.
We followed him to Project Business Solutions who provide and brilliant customer service.

Angela Garner

J & M Garner Haulage

Five Stars

We have used Carla at PBS for a number of years now for both our land line and mobile phone contracts. Carla is very professional and deals with any questions we have fast and efficiently. Great service "Project Business Solutions", highly recommended

Neil Sanderson

Owner, Optimum Vehicles

Been with PBS for over 6 years

Been with PBS for over 6 years. Honestly can not fault them. Service is second to none and they’re so easy to deal with. I can’t see me ever moving from them. James and Kim are both great and very efficient. Thanks for your help

Sarah

Local Sole Trader

Project Business solutions provide our…

Project Business solutions provide our office broadband and also our telephone lines. Our broadband with our previous supplier was very unreliable to say the least, as a business who relies heavily on the internet this was frustrating. Since our switch over we have had no problems whatsoever and a much quicker connection. The customer service received is also second to none and a very personal service not a call centre. Well done PBS. It's 5 stars from us.

Lorraine Curran

Owner, LSC Accounting Limited