BT Digital Switch-off
Protect your business against the risk of loosing your phone and broadband.
Read more| ✓ No hardware costs | ✓ 50+ features included | ✓ Microsoft Teams integration | ✓ North East based support | ✓ Keep your existing numbers |
|
Business VoIP Telephony Business telephony, your wayProject Business Solutions supplies and manages a cloud-based VoIP phone system — the industry-leading unified communications platform designed to elevate your business communication. Powered by a robust telephony system, it offers a suite of advanced call handling and management features. It also includes video meetings, chat, presence indicators, document sharing, and more — all centrally managed through a secure admin dashboard and updated via mobile, desktop, and web applications. Your business stays connected and efficient wherever your team is working. |
💬 “Works on mobile, desktop, and desk phone — from one easy admin dashboard.” |
Who it’s for
|
🚀
Start-upsMaintain a professional image and ensure you never miss a call with instant numbers and advanced features from day one. |
🏪
Small BusinessTake control by managing your team, numbers, and menus while gaining valuable insights into call activity and productivity. |
🏢
Growing EnterpriseExperience secure, robust business communications designed to scale with you, backed by dedicated North East-based support. |
❤️
Not for ProfitBe available whenever you’re needed, from anywhere, at any time — without the cost of traditional phone infrastructure. |
Hosted Telephony for North East Business
A system tailored to your customer journey, supplied and managed by North East specialists.
☁️ Cloud-based VoIPPristine voice calls, seamless messaging, and customisable features accessible from any location — keeping your team connected and collaborative. |
⚙️ Efficient ManagementIntuitive admin controls to manage users, settings, and features with ease. Centralised management with instant updates across your organisation. |
📈 Flexible & ScalableWhether you’re a start-up or growing enterprise, our hosted telephony scales with your business without interruptions or expensive upgrades. |
🔗 CRM IntegrationPlug-and-play integrations with Salesforce, Microsoft Dynamics, Zoho, HubSpot, Pipedrive, and more — plus an open API for custom integrations. |
💰 Reduce CostsNo expensive hardware. A subscription model that fits your budget while delivering enterprise-grade capability with reduced maintenance costs. |
🏠 Remote WorkingEnable your workforce to stay connected from anywhere, on any device — with full access to calls, voicemail, messaging, and video conferencing. |
Key Features
Our expert team will configure your system to work smartly around your business. Here are some of the most popular features.
|
|
|
CRM Integration Work smarter with seamless CRM integrationConnect your phone system to an unrivalled number of CRM platforms including Salesforce, Microsoft Dynamics, Zoho, HubSpot, Pipedrive, Sugar CRM, Zendesk, Bullhorn, and more. New integrations are added regularly. We also offer an open API framework so customers can build their own custom integrations — including support for less common web-based CRM systems. |
|
FAQ
|
What is the difference between VoIP and Hosted Telephony?
Nothing — they’re the same thing. As the technology has grown it has acquired many names: Internet Telephony, IP Telephony, Cloud Telephony, Hosted VoIP, Digital Phone Service. It’s all just a modern cloud-based phone system.
|
|
How does Hosted Telephony work?
It’s a cloud-based business phone system that lets you make and receive calls on any device, anywhere. It works via our powerful apps (Mac, Windows, iPhone, Android) — log in and you’re ready to go.
|
|
How well does it work on a mobile data connection?
We recommend a 4G or 5G connection for the best quality calls. If you lose signal, calls are automatically pushed to your mobile number so you never miss them.
|
|
How much mobile data does VoIP use?
As a general guide, VoIP uses approximately 1MB of data per minute — comparable to most other cloud-based communication apps.
|
|
I already have a phone number — can I keep it?
Yes. We can port most UK landline numbers for £20+VAT, and we port in from all major UK networks free of charge. We cannot port international numbers.
|
Still have a question?
Customer Reviews
Trusted by North East businesses for over 20 years.
|
★★★★★
Really Efficient Service
We have been with Project Business Solutions for about a year. On the rare occasions we’ve had an issue it’s been dealt with immediately. Carla has been outstanding as our account manager. Highly recommended! Dallas Klein
Hays Garden World
|
★★★★★
Fantastic — and very, very helpful
Carla could not have done more to help our company get up and running — explained everything in plain language. We’ll be using Project Business Solutions for everything. Cannot recommend highly enough. Ian Lorne, Director
SIAMP
|
★★★★★
A very personal service
Since switching to Project Business Solutions we have had no problems and a much quicker connection. Customer service is second to none — a very personal service, not a call centre. 5 stars. Lorraine Curran, Owner
LSC Accounting Limited
|
|
Get in touch Ready to upgrade your business phone system?Project Business Solutions will handle the whole setup — from porting your numbers to configuring your call routing. No hardware, no hassle, no call centres.
Or call us direct |
Get a free telephony quoteWe’ll be in touch within one business day. |